Executive Summary

The Federal Office of Social Insurance has published an evaluation study on the implementation of the IVG Revision 2022. The study shows that the strengthened case management in the cantonal disability insurance offices is rated predominantly positively. Central improvements include clearer processes, stronger integration orientation, and better coordination. Implementation varies depending on the size and organizational structure of the disability insurance offices.

Persons

Topics

  • Disability Insurance (IV)
  • Case management and process optimization
  • Cantonal administrative structures
  • Integration orientation

Clarus Lead

The further development of disability insurance that came into force on January 1, 2022 modernized case management through structural innovations. An evaluation study by the Federal Office of Social Insurance documents the implementation in the cantonal disability insurance offices and shows predominantly positive results. For decision-makers in social insurance and cantonal authorities, the findings on organizational differentiation are relevant for future harmonization processes.

Detailed Summary

The IVG Revision 2022 aimed at strengthening case management – a central element of modern disability insurance practice. The evaluation study commissioned by the Federal Office analyzes how the cantonal disability insurance offices have concretely implemented these innovations. The results confirm that managers and staff perceive the measures predominantly as an improvement to existing practice.

The study highlights three main gains: clearer processes reduce interface losses, stronger integration orientation focuses on occupational reintegration rather than pension allocation, and improved coordination both internally and with external partners (employers, physicians, rehabilitation facilities). These factors point to more coherent case processing.

At the same time, the report shows organizational variance: larger disability insurance offices implement specialized case management models, while smaller offices maintain more generalist structures. This reflects different resources and regional requirements. The study is available in German with summaries in French, Italian, and English and can be ordered from the Federal Publications from late March 2026 onwards (Order number 318.010.6/26D).

Key Messages

  • Strengthened case management is rated by professionals as a positive development
  • Clearer processes, integration orientation, and coordination are the main improvements
  • Organizational models vary depending on the size and resource availability of the disability insurance offices
  • Study provides a basis for further harmonization of cantonal practices

Critical Questions

  1. Data Quality: How was the sample of evaluated disability insurance offices drawn? Are all 26 cantons representatively captured or only a selection?

  2. Self-Perception vs. Effectiveness: Are the positive ratings based on subjective perception of staff or on objective indicators (e.g., integration rates, processing duration)?

  3. Causality: Can the observed improvement be clearly attributed to the IVG Revision 2022, or could other factors (economic conditions, labor market situation) have contributed?

  4. Implementation Gaps: Which cantons or disability insurance offices show resistance or insufficient implementation? Are there insights into barriers?

  5. Long-Term Impact: Does the study capture only the initial phase (2022–2026) or long-term effects on insured persons' outcomes?

  6. Resource Implications: What additional funds were required for implementation? Are smaller cantons underfunded?


Bibliography

Primary Source: Federal Office of Social Insurance (2026): Case Management – Implementation of Innovations in Disability Insurance – https://www.news.admin.ch/de/newnsb/HAuRa64it_JWrDIv6DF37

Verification Status: ✓ March 3, 2026


This text was created with the support of an AI model. Editorial responsibility: clarus.news | Fact-checking: March 3, 2026