Summary
Migros has initiated a recall of power supplies for Neonail LED lamps in cooperation with the Swiss Federal Office of Energy (ESTI). The reason is manufacturing defects and incorrect plug dimensions that pose an electric shock hazard. Five product variants are affected. Consumers should stop using the devices immediately and dispose of the power supplies at recycling centers or electronics stores. Free replacement is available.
People
- Cosmo Group (Manufacturer)
- ESTI (Swiss Federal Office of Energy)
Topics
- Product Safety
- Recall
- Electric Shock
- LED Lamps
- Consumer Protection
Clarus Lead
Swiss retail company Migros is withdrawing power supplies for Neonail LED lamps from the market. The affected products pose a significant safety risk due to electric shock hazard. The recall affects several starter sets and lamp models that may already be in use by consumers.
Clarus Own Analysis (Required)
Clarus Research: The recall affects at least five different product variants with different EAN codes, indicating a broad market presence. The cooperation between Migros and ESTI shows that this is a safety issue recognized by authorities.
Classification: Electric shock poses an immediate health risk – particularly relevant since LED lamps are frequently used in homes and businesses. The sources of error (manufacturing defects, incorrect plug dimensions) suggest quality control deficiencies in manufacturing.
Consequence: Consumers must act quickly to minimize accident risks. The free replacement reduces financial barriers to returning products, but only increases the exchange rate if the information reaches the target audience.
Detailed Summary
The Swiss Federal Office of Energy (ESTI) and Migros have initiated a product recall for power supplies of Neonail LED lamps. The recall is issued on behalf of manufacturer Cosmo Group and affects several product variants from the Neonail series.
Affected Products: The following five products are affected by the recall:
- Neonail Starter Set 21 Days Basic (EAN 5904553603556)
- Neonail Starter Set 21 Days (EAN 5903657830523)
- Neonail LED Lamp (EAN 5903657800977)
- Neonail Starter Set 21 Days Basic (EAN 5904553697067)
- Neonail Starter Set 21 Days (EAN 5904553697050)
Safety Risk: The power supplies have manufacturing defects and incorrect plug dimensions that pose an electric shock hazard. This is a significant safety risk for end users.
Action Recommendations for Consumers: Affected individuals should stop using the products immediately. The defective power supplies can be disposed of at recycling centers, municipal collection points, or at any electronics store. Free replacement is available. Consumers can check on the website https://exchange.neonail.com/ whether their power supply is affected and register for the free replacement.
Key Statements
- Electric shock hazard due to manufacturing defects and incorrect plug dimensions in power supplies
- Five Neonail product variants are affected by the recall
- Free replacement and safe disposal at recycling centers or electronics stores available
- Regulatory oversight by ESTI ensures safety standards
Stakeholders & Those Affected
| Stakeholder | Role |
|---|---|
| Consumers | Directly affected; must exchange products |
| Migros | Distribution partner; coordinates recall |
| Cosmo Group | Manufacturer; bears product responsibility |
| ESTI | Regulatory oversight; monitors safety |
| Recycling Centers and Electronics Stores | Logistical support for disposal |
Opportunities & Risks
| Opportunities | Risks |
|---|---|
| Free replacement reduces financial burden | Insufficient information dissemination misses some owners |
| Regulatory cooperation strengthens consumer confidence | Delays in replacement extend exposure time |
| Safe disposal channels available | Low return rate in voluntary recall |
| Transparent registration platform | Manufacturing defects may indicate structural problem |
Action Relevance
For Consumers:
- Immediate Action: Check the EAN numbers of your Neonail products
- Registration: Register at https://exchange.neonail.com/
- Disposal: Take the defective power supply to a recycling center or electronics store
- Monitoring: Watch for safety notices from Migros and ESTI
For Retail Businesses:
- Check inventory for affected products
- Actively inform customers about the recall
- Support returns and replacement
Quality Assurance & Fact-Checking
- [x] Central statements and product numbers verified
- [x] Regulatory cooperation (ESTI) confirmed
- [x] Safety risk (electric shock) classified as legitimate
- [x] Contact information and registration platform verified
- [ ] Frequency of electric shock accidents with similar products (⚠️ not available in source)
Supplementary Research
⚠️ No additional sources provided in metadata. The following information would improve classification:
- Statistics on similar product recalls in Switzerland
- Industry standards for LED lamp safety
- Return rates for comparable voluntary recalls
Sources
Primary Source:
ESTI – Migros Recalls Power Supplies for Neonail LED Lamp – news.admin.ch, January 30, 2026
Verification Status: ✓ Facts checked on January 30, 2026
This text was created with the support of Claude.
Editorial Responsibility: clarus.news | Fact-Checking: January 30, 2026