Executive Summary

The Swiss Army is modernizing its off-duty shooting operations through digital processes. Military personnel will receive notices for the Mandatory Program in the future via the Service Manager instead of by mail. In parallel, new digital tools such as the DIM-Wallet and the SAT-Admin-App are being introduced to simplify administration and improve data quality. The year 2026 serves as a transition phase with parallel analog and digital processes.

Persons

No specific persons mentioned.

Topics

  • Digitalization of military operations
  • Mandatory shooting program
  • Administrative processes
  • Service Manager platform

Clarus Lead

The Swiss Army is gradually digitalizing its shooting operations outside of active duty. Military personnel will in the future receive digital notifications via the Service Manager to complete the Mandatory Program instead of receiving postal mail. This simplifies administrative handling and significantly improves data quality. For decision-makers in military administration, this means a reduction in paperwork, faster process flows, and better traceability of shooting results.

Detailed Summary

As part of the overall digitalization of the Army, processes in off-duty shooting operations are also being modernized. The central innovation is the digital notification for the Mandatory Shooting Program via the Service Manager, which replaces the previous postal dispatch. In parallel, military personnel subject to shooting requirements can identify themselves digitally starting in 2026 with the DIM-Wallet at the shooting club, instead of bringing physical documents.

To simplify administrative handling, the Army is introducing the SAT-Admin-App (Shooting and Off-Duty Activities). Shooting clubs use it to record results directly digitally, which are automatically transmitted to the SAT-Admin software and the Service Manager. This significantly reduces error sources and manual data entry processes.

The year 2026 serves as a transition and testing phase in which old and new processes run in parallel. Postal dispatch remains optionally available during this phase. Starting in 2027, it is planned to discontinue mail dispatch for active Service Manager users. The Service Manager itself will replace the traditional service booklet in mid-2026 and will become the central digital administrative tool for military matters such as march orders, tickets, service assignments, and leave requests.

Key Statements

  • Digital Notices: Notifications for the Mandatory Shooting Program will in the future be sent via the Service Manager instead of by mail
  • New Identification Means: The DIM-Wallet enables digital authentication at the shooting club
  • Automated Data Entry: The SAT-Admin-App streamlines the recording and transmission of shooting results
  • Staggered Implementation: 2026 as a transition year with parallel processes; full digitalization planned from 2027 onwards
  • Central Platform: The Service Manager becomes the core tool for all administrative military matters

Critical Questions

  1. Data Quality & Security: What security measures protect shooting results and personal data in the digital infrastructure against cyberattacks or unauthorized access?

  2. Digital Inclusion: How is it ensured that all military personnel – particularly older or less technically savvy individuals – can use the Service Manager without difficulty?

  3. Transition Management: What criteria determine when the postal dispatch option will actually be discontinued in 2027, and how are users without digital access accommodated?

  4. Interface Reliability: How robust are the interfaces between the SAT-Admin-App, SAT-Admin software, and Service Manager to rule out data loss or synchronization errors?

  5. Cost-Benefit: What cost savings does the Army expect from digitalization, and how are these weighed against investments in IT infrastructure and training?

  6. Data Protection & Transparency: How are military personnel informed about data processing and storage, and what control options do they have over their data?

Source Directory

Primary Source: Notification for the Mandatory Shooting Program Becomes Digital – Press Release, State Secretariat for Defence, Civil Protection and Sport (VBS), February 13, 2026

Verification Status: ✓ February 13, 2026

This text was created with the support of an AI model. Editorial Responsibility: clarus.news | Fact-Checking: February 13, 2026