Summary
Acer has initiated a global recall in cooperation with the Accident Prevention Consultation Office (BFU) for the e-scooter models Acer AES025 and Predator ES Series 5 PES025. The reason is potential overheating of the installed batteries, which can lead to fires. Users must immediately remove the affected devices from service and must not charge the batteries anymore. An inspection of the product is required through the Acer Service Center.
Persons
- BFU – Accident Prevention Consultation Office (Cooperation Partner)
Topics
- Product Safety
- Battery Defect
- Consumer Protection
- E-Mobility
Clarus Lead
The manufacturer Acer is launching a recall for two e-scooter models due to critical safety defects in battery technology. The danger of uncontrolled overheating and subsequent fire development requires immediate action by users. This potentially affects thousands of consumers in Switzerland and beyond, who must restrict their mobility and face safety risks in households and public spaces.
Detailed Summary
The e-scooter models Acer AES025 and Predator ES Series 5 PES025 are being recalled due to a battery defect. In certain devices, the integrated batteries can overheat and thus pose an immediate fire hazard. The recall is being conducted in coordinated cooperation with the Swiss accident prevention authority BFU to inform the public quickly and comprehensively.
Affected users must immediately stop using their e-scooters and must not charge the batteries anymore. To check whether their own device is affected by the recall, consumers can contact the Acer Service Center at the phone number 0848 745 745. Additional information and instructions are available on the Acer website. The recall underscores the relevance of quality control processes in the e-mobility industry.
Key Statements
- Immediate discontinuation of use required for Acer AES025 and Predator ES Series 5 PES025
- Battery overheating identified as cause; concrete fire hazard
- Contact with Acer Service Center necessary for product inspection
- Cooperation with BFU ensures official safety communication
Critical Questions
Evidence/Data Quality: How many cases of battery overheating or fires were documented before the recall was initiated? What technical tests led to the identification of the defect?
Conflicts of Interest: How long was Acer aware of the safety defect before informing the BFU? Were there delays between defect discovery and recall announcement?
Causality/Alternatives: Is the battery overheating a manufacturing defect of a specific production batch or a fundamental design problem? Can affected devices be repaired or must they be completely replaced?
Feasibility/Risks: How is the disposal of the defective batteries ensured? What liability regulations apply to consumers who have already suffered damage from the affected e-scooters?
Communication: How many consumers are potentially affected, and how is it ensured that all users of these models receive the recall information?
Source Directory
Primary Source: Press Release BFU – Acer Recalls E-Scooters / Predator ES Series 5 Due to Fire Hazard – https://www.news.admin.ch/de/newnsb/tGoOuAg48fjmnOIlic2C1
Verification Status: ✓ March 24, 2026
This text was created with the support of an AI model. Editorial Responsibility: clarus.news | Fact-Check: March 24, 2026